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Owned and operated by Unwind Luxury, LLC, our team is ready to assist with orders, product guidance, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like infrared saunas and massage chairs may include coordinated delivery scheduling.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that link to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If your red light therapy mat, compression boots, or other product does not meet your expectations, please refer to our Return Policy page for full details on how to initiate a return.
Can I exchange a product for a different model?
We are happy to help with exchanges within our return window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right infrared sauna or massage chair for my space?
Each product listing includes detailed dimensions and space requirements. If you need help determining which sauna or chair fits your home wellness setup, our team can provide personalized guidance based on your room size and layout.
Are your wellness products safe for everyday home use?
All of our products, from red light therapy mats to compression therapy boots, are designed for regular home use. Each item includes detailed user instructions, and our team is available to answer any questions about proper setup and usage.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment To You
Timely Responses
Our wellness team aims to reply to every inquiry within one business day.
Secure and Private
Your personal information is protected with industry-standard encryption at every step.
Curated Quality
Every sauna, massage chair, and therapy device is carefully selected for craftsmanship and longevity.
30-Day Returns
Shop with confidence knowing eligible products are backed by our return policy.
